Coronavirus Update

With the opening of non-essential retail from Monday we will be resuming our retail counter service on an appointments basis only.  However during April and May we will be prioritising appointments for pupils moving up to secondary school in September. We will continue to monitor this in line with social distancing guidelines from the Government and will review the situation in June.

Please continue to place your order online.  Orders can be collected from our premises but please wait until you receive the email confirming your order is ready for collection (and book collection time from the link in the email) before coming to the unit.  Collection days are Mondays, Tuesdays and Thursdays.

Currently we are managing to meet our 5 day service target for despatch but the supply chain is still severely disrupted so please allow extra time for your order to be ready.

If you wish to speak to us please call 01277 363275 and leave a message and a member of staff will come back to you.  If you do not receive a call back within 48 hours then please call again. We frequently we receive inaudible messages or no contact number is left to be able to return the call. 

Alternatively please email using one of the addresses below. We have set up more email addresses so that your query  will get straight to the person who can answer it quickest.  

primary@smartypantsschoolwear.com         -  all primary aged uniform queries

bk@smartypantsschoolwear.com                        - Becket Keys School Queries

sjp@smartypantsschoolwear.com                        - St John Payne Queries

office@smartypantsschoolwear.com                 - for all other queries

Please see our returns and exchanges page if you need to return something for how to do it.  Our returns policy is being updated to comply with the covid-19 secure trading requirements.