As a general guide we recommend washing at not more than a 30 degree wash with other lightweight items so as not to cause too much during the cycle, ideally in a mesh bag or inside out. Fabric conditioner is never advisable on any items as this may cause pilling. Washing at a higher temperature than recommended will cause ‘stretching’ in width and ‘shrinkage’ in length.
Customers are often worried about causing their garments to shrink but with modern fibres hot temperatures may cause the garments to be bigger - not smaller
Please dry flat or over a washing pole (3-4 cm in diameter). If the garment clearly states that the item can be tumble dried we recommend that it be turned inside out to reduce abrasion with other garments. Please do not mix with heavier items as this may exacerbate pilling. Never dry over a radiator as too much heat will weaken the fibres and cause the garment to lose its shape.
Pilling can be defined as the entangling of fibres during washing, cleaning, or general use to form balls or pills which stand proud of the surface of a fabric. Many factors can determine the pilling rate of a fabric / garment starting with the fibre type, blend composition, yarn thickness and twist level, knitting construction, and density as well as, most importantly, the end use.
Pilling is to be expected with all knitwear and is not considered to be a ‘manufacturing fault’, indeed to a certain extent it is quite normal and will settle over time, once all loose fibres have disappeared. In the meantime, it is up to the consumer to keep their product looking new by removing pills with a de-fuzzing razor, a de-pilling comb or even by hand.
Certain care and attention can minimise the effects of pilling such as minimising friction / abrasion (e.g. tumble-drying, running / playing sports), rubbing (e.g. bag straps, spot-cleaning), snagging (e.g. Velcro, desk edges)
The most common cause of knitwear damage is heat damage. We do not recommend that you iron your knitwear. Please see your garments instructions.