As a general guide, we recommend washing at no more than a 30 degree wash, with other lightweight items, ideally in a mesh bag or inside out. Fabric conditioner is never advisable on any items, as this may cause pilling. Washing at a higher temperature than recommended will cause ‘stretching’ in width and ‘shrinkage’ in length.
Customers are often worried about causing their garments to shrink but with modern fibres hot temperatures may cause the garments to be bigger - not smaller.
Please dry flat or over a washing pole. If the garment clearly states that the item can be tumble dried, we recommend to turn it inside out to reduce abrasion with other garments. Please do not mix with heavier items as this may exacerbate pilling. Never dry over a radiator, as too much heat will weaken the fibres and cause the garment to lose its shape.
Pilling is to be expected with all knitwear and is not considered to be a ‘manufacturing fault’. It is up to the consumer to keep their product looking new by removing pills with a de-fuzzing razor, a de-pilling comb or even by hand.
Certain care and attention can minimise the effects of pilling such as minimising friction/abrasion, rubbing, snagging.
The most common cause of knitwear damage is heat damage. We do not recommend that you iron your knitwear. Please see your garments instructions.