Returns and Exchanges

Returns

We are happy to refund all non-personalised items of uniform within 35 days. All returns must be unworn with the tags and original packaging still intact.

We reserve the right to refuse the return or charge a repacking fee if goods are not received in a fit state to be resold. Garments that have been ordered specially for you are not refundable.

For all returns please put the items into a sealed package together with the packing slip marking the items you are returning. The refund payment will go against the original payment for the order.  We hope to process refunds within 14 days of receipt and you will receive an email confirming the refund amount.

Returns can be sent to us or dropped off to us at our unit if you have booked a return slot using the link below.

Items being posted back to us are your responsibility until received by us. For that reason we recommend you get a proof of postage (which is free) from the post office when sending.

 

 

Exchanges

We are no longer able to facilitate exchanges. If you require a different size, please return the item that you no longer require and order again in the size that you need.